This document includes information about:
- Protection and Security of information a priority
- Collecting information
- Managing information
- Ensuring Information accuracy
- Honouring your preferences
Setting policies and procedures for carefully handling your information. Limiting access to sensitive information Protecting against unauthorised access to any data Authentication and virus detection technology Requiring service providers to comply with privacy laws.
Information collectedWe collect and use various types of information to service your accounts, save your time and money, better respond to your needs, and manage risk. Customer information shall be collected under the following categories
Personally Identifiable Information or (PII):PII, or personally identifiable information, encompasses any data that can be employed to recognize you as an individual in any manner. Participation in the Litaski Program or app is subject to your acceptance of the terms ofservice and submission of fundamental registration details, such as first and last names, email address, date ofbirth, address, gender, zip code, contact number, Aadhar card, Geolocation and country. To access all theprogram`s advantages, members must furnish Litaski with the necessary personal identification data wheneverrequested. This might include demographic and occupational particulars, like first, middle, and last names, dateof birth, gender, marital status, number of dependents, residential, office, and mailing addresses, email id, andgeographical location, among others.
Profiling Information:Apart from the above we shall also solicit and collect from the users, from time to time details on their preferences, subscription to particular service or segments or offers and other promotional activities we do. The decision to participate in such activities is at the sole discretion of the users.
Transaction history within the program:Litaski is capable of and will collect information on transactions linked to the Litaski account and required for processing of loyalty Points, credits and debits to user’s accounts. By definition this shall include all transactions on the Website or app, Partners, all promotional campaigns through emails, SMS or any other communication channel, at any other participating affiliates, subsidiary, program partners, surveys and more.
All The Above Information Is Collected For:Better servicing of the users and preparing quarterly statements for account maintenance. Making the offerings more relevant to the members and as desired by them ensuring no spam mails go through. Keeping track of point transactions, for help in case of any disputes; processing your loyalty Rewards orders; dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes; marketing our and our business partners products and services; carrying out any activity in connection with a legal, governmental or regulatory requirement or in connection with legal proceedings, crime or fraud prevention, detection or prosecution. To effectively administer and fulfil our obligations under any agreement we may have with you;
To seek your feedback or to contact you in relation to the services offered on our website or Mobile app; registering your details and allocating or offering you rewards, discounts or other benefits as part of the program. You hereby expressly agree to share personally identifiable information for the above purposes. In the event, you do not wish that your personally identifiable information be used for the above mentioned purposes; we will not be in a position to provide you any products or services. In the event you wish to withdraw consent for use of your personally identifiable information please contact us at switch@litaski.com In such event, we will not be in a position to provide you any products or services from the date you withdraw your consent.
To collect the above information we shall use channels such as physical forms, contact centre, website cookies etc. emails, promotional offers, surveys, app push notifications, SMS and mailers. Participation in some of these channels is optional but you may be required to provide your personal identification information in order to participate. We are not liable to verify the authenticity or accuracy of any information we collect from you.
From time to time we shall ask the members to update their contact & personal information with the program on our authorized website, contact centre or any other approved channels. This is to help keep you updated on any program changes and enhancements. We shall not be liable for any failure to notify you of program changes if you fail to update such information in a timely manner. Litaski does not solicit or ask for any confidential information like website passwords and any such communication appearing to come from Litaski should not be replied back with any confidential information.
Collection of ID Proof InformationWe may collect government ID proofs for the purpose of identity verification, KYC and account validation. Collection of such information is strictly based on user consent.
How We Use The InformationYour documents and ID details are used solely to verify your identity, comply with legal obligations, and improve account security. We do not use this information for marketing or other unrelated purposes.
Data SecurityWe implement industry-standard safeguards including data encryption, secure transmission (HTTPS), access control, and server-side protection. ID numbers are encrypted at rest and in transit.
Limited Access & SharingID information is not shared with third parties except:
- When required by law or government authorities.
- For verification with authorized KYC partners (only with consent).
Your ID Proof information will be stored only as long as required for the stated purpose. You may request deletion of your documents anytime by contacting support at 8124210000. Upon verification, the data will be permanently removed unless retention is required by law.